Frequently Asked Questions

 Biophilia Estate is a nature-based wellness sanctuary offering farm visits, animal interactions, reflection spaces, journaling retreats, and spiritual workshops. We use nature and gentle animal companions to support emotional well-being and connection.
 

 We are located on a serene countryside in upstate New York. 184 Mckoons Road, Richfield Springs, NY, 13439.

  Yes. To maintain a peaceful and personalized experience, all visits are by appointment only. You can book online or by contacting us directly.
 

 We lovingly care for alpacas, llamas, goats, rabbits, ducks, chickens and quail. They’re all gentle, friendly, and part of our wellness experience. 

Please note: Alongside our sanctuary animals, you may see wildlife or feral animals that live naturally on this land. Kindly respect them and observe from a distance.

 No — we are a wellness sanctuary. While we offer safe animal interactions, our goal is emotional healing, education, and inner connection — not entertainment.
 

 We welcome guests of all ages, from preschoolers to seniors. We tailor each visit based on group needs — including school groups, families, couples, and individuals.
 

 Absolutely. We offer educational tours, storybook-based nature experiences, and gentle animal visits perfect for children. Adult supervision is required.
 

 Comfortable clothes and closed-toe shoes are best. Bring layers depending on the weather, and be prepared for light walking on grass or trails.
 

  Yes. We offer guided journaling sessions, spiritual workshops, couples retreats, and quiet time in nature. Hosted by certified educators, licensed healthcare providers, chaplains and life coaches. These can be booked privately.
 

 Our animals are not formally certified therapy animals at this time, but they are trained for gentle, supervised interaction and emotional support.
 

 Our gift shop, Substance and Supply, features storybooks, reflection journals, handmade cards, natural gifts, and branded farm items.
 

 Yes. Volunteers are welcome to assist with animal care, gardening, tours, and special events. Contact us to learn more about our volunteer training program.
 

 We are spiritually inspired and metaphysically grounded, but we are not affiliated with any denomination. We are not a religious center, and we do not promote any religion. All are welcome to find peace and stillness in nature.
 

 We gratefully accept support through bookings, gift shop purchases, and donations for community-based programs. Contact us to explore sponsorship or partnership options.

Yes, Biophilia Estate warmly welcomes all guests.  Accessible parking and thoughtful accommodations are available to ensure that every guest can enjoy the sanctuary with comfort and ease.

We maintain a zero-tolerance policy for abuse, harm, or disruptive conduct toward staff, animals, or guests. Such actions may result in removal from the premises and police involvement.